Frequently Asked Questions
Everything you need to know about our fresh, gourmet selections.
How do you ensure the freshness of my order during transit?
We use temperature-controlled insulated packaging and eco-friendly gel packs to ensure your food arrives at the perfect temperature.
Where does Dayglow source its ingredients?
We partner with local organic farms and sustainable suppliers to ensure every product meets our high standards for quality and ethical sourcing.
What is your return policy for perishable items?
Due to the nature of our products, we cannot accept returns on food. However, if your order arrives damaged or spoiled, please contact us within 24 hours for a full refund or replacement.
Do you offer subscription services for regular deliveries?
Yes, you can subscribe to your favorite products and save 10% on every order. You can choose delivery frequencies ranging from weekly to monthly.
Can I track my shipment in real-time?
Absolutely. Once your order is dispatched, you will receive a tracking link via email that provides live updates on your delivery status.
Are your products suitable for specific dietary restrictions?
We offer a wide range of gluten-free, vegan, and nut-free options. Please check the 'Dietary Info' section on each product page for detailed allergen information.